Our roots can be traced back to 1920 when the original company was founded. It mostly engaged in leather goods distribution and repair, and continued its work for more than 80 years. Impressive, isn’t it?

In 2005, to make travellers life easier, we re-established the company in Frankfurt, Germany, and reinvented the baggage service. Now we deal with the baggage damaged during flights and do warranty/private repairs. Simply the luggage superheroes.

Dolfi1920 cooperates with about 100 global and local airlines. It means that we service their passengers who get the baggage damaged during the flight. But how can we help so many people all at once? Well, it’s quite possible when there are 5 branches in 5 different countries:

• Kelsterbach, Germany
• Prague, Czech Republic
• Warsaw, Poland
• Lisbon, Portugal
• Emmen, Switzerland

It doesn’t mean that we provide our baggage services only there. Dolfi1920 functions in more than 20 European countries, and in some cases operates even globally. We are proud to support globetrotters, tourists and travellers from all around the world by providing best customer service! That’s our mission, our passion, and we do everything to follow it.

Our company has 2 call centers and 4 workshops with about 200 employees. We may be very different: there are dancers, pilots and writers among us, but within the walls of Dolfi1920 we are all united by one common goal: to deliver excellent and unique baggage service to our clients. We are very proud that some of us are fond of communicating with people and helping them deal with their problems, and others are luggage fans who can tell you the make and model of the suitcase with closed eyes just by touching it. It shows that we know how to do our job and we love to do it.